Org-Rating

Capability Rating Panel

BPM
Employee
Ext
Gov
Culture
Approach
OM
Commercialize

BPM

Topic
Importance
Maturity
Process design and modelling
Process analysis
Process monitoring
BPM tool for managing the process landscape

Employees

Topic
Importance
Maturity
Design experts
Willingness to change
Knowledge of customer expectations
Ability to implement

External Partners

Topic
Importance
Maturity
Process design coupled with internal and external activities
Integrate external digital services
Communication with external partners
Status tracking of external services / processes

Governance

Topic
Importance
Maturity
BPM responsibility
E2E process responsibility
Process architecture
Master data management

Leadership and Culture

Topic
Importance
Maturity
Strategic guidelines
Customer thinking
BPM and IT alignment
Process performance measurement

Procedure and Approach

Topic
Importance
Maturity
Derive customer requirements and process goals
Procedure for single process optimization
Procedure for E2E optimization
BPM landscape coordination MPM

Operating Model

Topic
Importance
Maturity
Ensuring the execution
Exception handing
Handling customer change
Detection of false monitoring

Commercialize

Topic
Importance
Maturity
Customer insights creation
Industry trend scouting
Value propostion
Going to market
Customer driven product design
Ability to optionalize
Rush product development
Agile pilot market deployment
Fast track market flooding

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